RETURN POLICY
We hope you love your purchase, but if something isn't quite right, we gladly accept returns for exchange or store credit.
How to Return your item:
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Contact Us
Email us at swevenbylia@yahoo.com within 14 days of receiving your order to initiate a return or exchange. -
Prepare Your Item
Ensure your item is in original condition — unworn, unwashed, with all original tags and packaging. -
Ship It Back
We'll provide you with return instructions. Customers are responsible for return shipping. We recommend using a trackable service for peace of mind. -
Receive Your Store Credit or Exchange
Once we receive and inspect your return, we’ll issue your store credit or process your exchange within 2-3 business days.
Non-Returnable Items
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E-Gift Cards (cannot be returned, refunded, or redeemed for cash)
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Sale items (including those marked "Sale" or purchased during promotional events)
We recommend reviewing item details carefully before purchasing. We encourage you to reach out with any questions before purchasing — we're always here to assist with fit, styling, or product details.
Thank you so much for understanding and respecting our return policy. It plays a crucial role in protecting the small business we’ve worked so hard to build and grow. Your support allows us to continue doing what we love.