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RETURN POLICY

We hope you love your purchase, but if something isn't quite right, we gladly accept returns for exchange or store credit.

​How to Return your item:

  • Contact Us
    Email us at swevenbylia@yahoo.com within 14 days of receiving your order to initiate a return or exchange.

  • Prepare Your Item
    Ensure your item is in original condition — unworn, unwashed, with all original tags and packaging.

  • Ship It Back
    We'll provide you with return instructions. Customers are responsible for return shipping. We recommend using a trackable service for peace of mind.

  • Receive Your Store Credit or Exchange
    Once we receive and inspect your return, we’ll issue your store credit or process your exchange within 2-3 business days.

Non-Returnable Items​

  • E-Gift Cards (cannot be returned, refunded, or redeemed for cash)

  • Sale items (including those marked "Sale" or purchased during promotional events)

We recommend reviewing item details carefully before purchasing. We encourage you to reach out with any questions before purchasing — we're always here to assist with fit, styling, or product details.

Thank you so much for understanding and respecting our return policy. It plays a crucial role in protecting the small business we’ve worked so hard to build and grow. Your support allows us to continue doing what we love. 

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